Laura Goolsby is a revenue cycle management professional with a combined 15 years in the medical billing and coding field. She has extensive experience in both billing and coding for pediatric, urgent care, family practice and FQHC/RHC providers. Her billing experience spans several states and territories including Alabama, Georgia, Florida, California, Louisiana, Missouri, New Hampshire, Vermont, Iowa, Ohio and the US Virgin Islands. Laura is experienced in all facets of the billing process: coding and charge entry, errors and rejections, working and correcting denied claims, following up on delinquent claims and posting electronic and manual remittances. She has an outstanding record of successfully appealing claims denied in error. As an account manager Laura managed teams of medical billers. Laura also has experience in table building and maintenance, new employee and client training, assisting with new client implementations and serving as a mentor to medical billing program externs from a local technical college. Laura has health care business analysis and project management experience including building and analyzing financial reports across a broad range of specialties, analyzing fee schedules to optimize reimbursement and performing case studies. Her project management experience includes working with software developers to create a Claims Console which automates the billing process and helps streamline the biller’s workflow. The automations included a review code system used to manage and distribute denied, rejected and delinquent claims, a work screen and the addition of appeal letter templates to the console.