Are you implementing a new EMR?
Let FCG and MCC assist by taking the burden off of your staff.
THE PROCESS – As for the process itself, The FCG team will work with clients on both sides of the equation. Our extensive knowledge of your current system would be combined with our expanded knowledge and training of the system you eventually migrate to, in all aspects: clinical, systems, and billing. The team would be involved in the step by step rollout: including the weekly calls and training sessions to ensure all processes are progressing to meet the targeted go-live date. FCG resources are with your clinic every step of the way to ensure that the implementation process of your new system is smooth and meets your organization goals.
- Our project management begins with contract review and technical assistance that your clinic’s needs are addressed on the front end of this process and no surprises as the project moves forward.
- Many vendor project manager or implementation teams are focused on the functionality of their current software and do not come with the insight of knowing both the existing and new platforms. The FCG Project Management team can be the difference between a successful and unsuccessful implementation. Our experience shows that it’s a smoother transition for staff and existing operations to have someone who understands where they are coming from and where they are going.
- In addition to working with you from the start to make sure your system is configured to meet your current needs, the FCG team provides you with resources along with a wealth of industry knowledge, best practice(s), EDI, billing and any necessary components as needed in the future.
BILLING (MCC II) – For billing we have used a different methodology, we recruited experienced billers with no less than 5 years’ experience for our “A” teams, and no less than 3 years for our “B” teams. The “B” teams are used to meet vacations or emergencies and hopefully all end up on our “A" team rosters! This current process applies to billing as follows:
- Athena (rejections and denials only)
- eClinicalWorks (total billing solutions)
- Centricity (total billing solutions)
- NextGen (total billing solutions)
- Intergy (total billing solutions)