THE PROCESS – As for the process itself, The FCG team will work with clients on both sides of the equation. Our extensive knowledge of your current system would be combined with our expanded knowledge and training of the system you eventually migrate to, in all aspects: clinical, systems, and billing. The team would be involved in the step by step rollout: including the weekly calls and training sessions to ensure all processes are progressing to meet the targeted go-live date. FCG resources are with your clinic every step of the way to ensure that the implementation process of your new system is smooth and meets your organization goals.
BILLING (MCC II) – For billing we have used a different methodology, we recruited experienced billers with no less than 5 years’ experience for our “A” teams, and no less than 3 years for our “B” teams. The “B” teams are used to meet vacations or emergencies and hopefully all end up on our “A" team rosters! This current process applies to billing as follows: